Important Notice: Doreenbeads.com has been completely upgraded!

Dear Valued Customer,

In order to provide you with more favorable prices, Doreenbeads has made a comprehensive update. The products sold remain unchanged, and a more favorable price range is provided. The free shipping model has been cancelled and the transportation payment model has been changed. But please don't worry, our prices are still very competitive, because we have a cooperative factory, so we can guarantee the lowest price. And we have a long-term and stable cooperative logistics company, so the shipping cost will also be very favorable. Please rest assured to buy.

For more questions or concerns, please click here to view our Q&A >

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1) Q:What changes will occur after the Doreenbeads.com is upgraded?

A: Doreenbeads sells the same products, but offers a more favorable price range. The free shipping model has been cancelled and replaced with a paid shipping model. But don't worry, our product prices and shipping prices are competitive.

2) Q: How is shipping calculated?

A: Shipping costs will be calculated based on your shipping address and the total weight of your order. The specific shipping cost will be automatically displayed on the checkout page of our website. You can also check our [Shipping Fee Calculator].

3) Q: Can I still enjoy the same VIP discount on Doreenbeads.com?

A: We will convert your accumulated spending on Doreenbeads.com into new VIP discounts based on the new calculation rules, up to 15% off. Click to view more details about the [VIP Discount Policy].

4) Q: How is the price range adjusted?

A: We have fully optimized the price system, most of the products will be cheaper, and the actual payment price of most products will be lower due to VIP discounts. For example, VIP customers can enjoy a discount of up to 15%, and the final payment price may be lower than the original price.

5) Q: Will the products on my shopping cart and wishlist and my account information be affected and changed?

A: Don't worry, your shopping cart, wishlist, order information, address book and personal account information will not be affected(unless the product is no longer available due to stock shortage). You can continue to log in with your original account, and your personal information has been automatically migrated to the new system.

6) Q: Can I still use the unused points?

A: Don't worry, we will convert the points into account CREDIT BALANCE. There is no time limit for use. You can choose to deduct the order amount when placing an order. Click to view account balance >

7) Q: Why can't I log in to my account?

A: It is recommended that you clean up the cache or try another browser. If it still doesn't work, please contact us: sale@doreenbeads.com.

8) Q: Will Doreenbeads.com’s WEEKEND Deals still remain?

A: Yes, WEEKEND Deals will be retained.

9) Q: I am not familiar with the operation of the website after the revision. Can you provide guidance?

A: The usage is basically similar to the original website, and you can quickly become familiar with the operation. If you have any questions about the operation, please feel free to contact us.