A: Backorder items: it means that the items are out of stock temporarily, but they may be restocked soon. Anyway, we advise you order and pay for them firstly, as for the paid orders, we will restock them in an expedited way.
Preorder items: it means we sell them without stock, only when we receive orders from customers, then we will purchase them according to ordered quantity.
A: In order to let you receive other items without delay, we shipped your order out in advance. For out-of-stock items, we usually do as follows:
1) We may send them together with your next order when you kindly buy again. You could feel free to remind us of that next time.
2) We may ship them out upon they are available in next few days. (Normally we send them via airmail, you do not need to pay shipping fee. But if you need them urgently, please feel free to contact us, we will do our best to offer faster delivery).
3) You could also feel free to choose other items as replacement.
A: Of course yes. You can go to the page
Customized Service to submit the details of what you want. Or you may prefer to send email to
sale@doreenbeads.com with the picture and specification of the goods you expect us to find , we will try our best to find them for you. In some case, we will even consider producing them for you!
A:Firstly I would like to say that all of the items sold on our website are with good quality. Some glod tone or silver tone items that looks a little black is a black finish but not been tarnished.
Please have a look at the above gold tone cat spacer beads, this cat is
gold toned in color and it is not as shiny as the gold plated one. So it might be thought of as been tarnished. Actually this is a special blacken technique to make an antique look to this cat bead. And this antique finish is also used to highlight the patterns or the details of the patterns. In addition, it can provide protection to the base metal.
(The same finish can be found on some silver tone pieces as well.)
A: We can guarantee 99.9% stock on hand, and normally ship orders within 1-2 days. Comparing to some other sellers,we have great advantage on shipment,not only in the diverse shipping methods,but also on the shipping time. So you can feel confident to shop here and enjoy the swift shipping.
A: In order to avoid the bad effect on our products due to the long-term storage, we control certain inventory for the items. We have to replenish our stock when inventory below alert quantity. So this may cause a little bit of difference in color between products and images, for the different batches of the stock.
Our products images are based on the object shooting. The color of some items can not be accurate described. If you find that the color we defined on description is different from image, please take image prevail. We very appreciate your kind understanding.
Note: If you happen to found the description name on title is different from the picture, you could also take picture for reference. For example, if the pictures shows an butterfly, but we write dragonfly in the title by mistake. You could also take reference on picture or email us.
A: If the price is different, it could be due to exchange rate fluctuations, an increase in the cost of raw materials for the product, or a current promotional policy offering a more favorable price.
A:The price table shows the unit price per pack based on the quantity you order. Let’s take item B28811 as an example:
All products are sold by
pack.
As shown in the title,
1 pack = 50 charm pendants. The prices listed are
per pack, and the more you buy, the more you save:
| Quantity (packs) | Price per Pack |
| 1–2 |
US$2.40 |
| 3–4 |
US$2.09 |
| … |
… |
| 50+ |
US$1.47 |
How to calculate: 1–2 packs: 1 pack = US$2.40; 2 packs = 2 × US$2.40 = US$4.80.
3–4 packs: 3 packs = 3 × US$2.09 = US$6.27; 4 packs = 4 × US$2.09 = US$8.36
50+ packs: For example, 51 packs = 51 × US$1.47 = US$74.97.
The more you buy, the lower the unit price — and the more you save!Simply choose the quantity that works best for you, and the system will automatically calculate the total at checkout.
If you have any other question, please feel free to contact us:
sale@doreenbeads.com. Thanks a lot for your support!
A: Due to production costs (such as the popularity of colors or the complexity of manufacturing processes), prices may vary for different colors.
A:
| Gauge |
Inches |
Millimeters(mm) |
| 10 |
0.102 |
2.59 |
| 11 |
0.091 |
2.31 |
| 12 |
0.081 |
2.06 |
| 13 |
0.072 |
1.83 |
| 14 |
0.064 |
1.63 |
| 15 |
0.057 |
1.45 |
| 16 |
0.052 |
1.32 |
| 17 |
0.045 |
1.14 |
| 18 |
0.04 |
1.02 |
| 19 |
0.036 |
0.91 |
| 20 |
0.032 |
0.81 |
| 21 |
0.028 |
0.71 |
| 22 |
0.025 |
0.64 |
| 23 |
0.023 |
0.58 |
| 24 |
0.02 |
0.51 |
| 25 |
0.0179 |
0.455 |
| 26 |
0.0159 |
0.404 |
| 27 |
0.0142 |
0.361 |
| 28 |
0.0126 |
0.32 |
| 29 |
0.0113 |
0.287 |
| 30 |
0.01 |
0.25 |
| 31 |
0.0089 |
0.226 |
| 32 |
0.008 |
0.2 |
| 33 |
0.0071 |
0.18 |
| 34 |
0.0063 |
0.16 |
| 35 |
0.0056 |
0.142 |
| 36 |
0.005 |
0.13 |
| 37 |
0.0045 |
0.114 |
| 38 |
0.004 |
0.1 |
A: Yes, all our products are safe guaranteed, please
click here to see detailed information.
A: Every qualifying order (≥US $49) entitles you to one sample claim: you may select 1 to 3 different samplesper claim, with the total original price of the selected samples not exceeding US $6.
For more details, please
click here or contact our customer service team at sale@doreenbeads.com. We're happy to help!